At Hpip, we guarantee the quality of our remanufactured printer ink cartridges. This Warranty Policy outlines what’s covered and how to make a claim if you encounter any issues.
Warranty Coverage
- 30-Day Limited Warranty: Our ink cartridges are covered against defects in materials or workmanship for 30 days from the date of purchase.
What’s Not Covered
This warranty does not apply to:
- Damage Due to Misuse: Cartridges damaged due to improper use, storage, or installation.
- Tampered or Altered Cartridges: Refilled, tampered, or depleted cartridges.
- Printer-Related Issues: Problems caused by printer malfunctions, incorrect settings, or compatibility issues.
- Normal Wear and Tear: Ink drying out due to non-use or normal wear and tear.
Making a Claim
To make a warranty claim, please:
- Contact Us: Reach out to our support team within 30 days of purchase via email ([email protected] or [email protected]) or phone (+91 90309 24055 or +44 775 555 0173).
- Provide Details: Share your order number, receipt, and a description of the issue.
- Resolution Options: We’ll provide a replacement, refund, or store credit, depending on the situation.
Important Details
- Limited Liability: Our liability is limited to replacement or refund of the defective product.
- No Consequential Damages: We’re not responsible for consequential damages, such as printer damage caused by cartridge use.
Got Questions?
If you have any questions or concerns about our warranty policy, please contact us:
Email: [email protected], [email protected]
Phone: +91 90309 24055, +44 775 555 0173
Address: 48C, Shramik Kunj, Sector 145, Noida – India
Phone: +91 90309 24055, +44 775 555 0173
Address: 48C, Shramik Kunj, Sector 145, Noida – India