At Hpip, we understand that plans can change, and you may need to cancel your order. We’re here to help, but please note that cancellations are only possible if your order hasn’t shipped yet.
Cancellation Guidelines
To cancel your order, it must meet the following conditions:
- Order Status: Your order must not have shipped yet. If it’s already on its way, you can consider returning it under our Return Policy.
How to Cancel
To cancel your order, please:
- Contact Us: Reach out to our support team via email ([email protected] or [email protected]) or phone (+91 90309 24055 or +44 775 555 0173) as soon as possible.
- Provide Order Details: Have your order number ready to help us process your request quickly.
- Wait for Confirmation: We’ll email you once your cancellation is confirmed.
Refund Details
If your cancellation request is successful, you can expect:
- Full Refund: A full refund (including taxes) will be issued within 7 business days.
- Original Payment Method: The refund will be credited back to your original payment method.
Important Notes
- Orders in Transit: If your order has already shipped, it cannot be cancelled. You can track your order’s status and consider returning it under our Return Policy.
- Act Quickly: We process orders rapidly, so please contact us as soon as possible if you need to cancel.
Need Assistance?
For cancellation requests or questions, please reach out to our support team:
Email: [email protected], [email protected]
Phone: +91 90309 24055, +44 775 555 0173
Address: 48C, Shramik Kunj, Sector 145, Noida – India
Phone: +91 90309 24055, +44 775 555 0173
Address: 48C, Shramik Kunj, Sector 145, Noida – India